2FA is an additional layer of protection and is used to verify the identity of someone attempting to log in to the Whispir platform.
When 2FA is enabled for an organisation, anyone attempting to log in will need to provide a unique security code which is delivered to their mobile device via SMS.
Note: If you have enabled your Company Contact Portal, 2FA will be enabled in this feature as well. This means any contact attempting to login to your Contact Portal will receive a 2FA SMS to their mobile device. It is recommended to notify your contacts prior to turning this on.
Only Whispir Support have the permission to enable 2FA on your company's account. Please contact us to enable it today.