A Guide on What is Email Verification
What is Email Verification?
Email verification is a process implemented by Whispir to confirm the validity and ownership of an email address. It involves sending a verification link or code to the provided email address, which you must click or enter to prove that you have access to that email account.
Why do I need to verify my email?
Email verification serves different purposes within the Whispir platform, as we are continually working on enhancing the security posture of our platform, we require each account on the Whispir platform to be associated with a valid email address.
How do I verify my email?
Once you are enrolled in our email verification flow, your email verification will be a simple process, once you log into the platform you will be prompted with the following screen:
You will need to click continue and follow the prompts to either verify your existing email address or update with a valid email address.
What happens if I don't verify my email address?
If you don't verify your email address within the time period we allocate, you will have restricted access to the platform, where you will need to go through the Email Verification process before being able to use the Whispir Platform.
The screen you will see will be as follows:
What if I have multiple Whispir accounts, and can only use one email?
If you have multiple Whispir accounts and only one email address, we recommend utilising Email Proxies or Aliases, our platform will accept email aliases (for example Gmail Alias: johndoe+wsp1@company.com), to associate your single email address with multiple accounts.
I am getting an error "Email is already associated with another account" when verifying?
If you get the above error, it means your email is being used with another account, we recommend using an Email Alias, or reaching out to your company admin and updating the email address on your account.
Further Assistance
If you require further assistance with your email verification process, you can reach out to our friendly support team.